1. Account and approval

A reseller account requires a valid name, phone number and email. Every application is reviewed by an admin. Accounts with false information may be closed.

2. Pricing and profit

Resellers set their own selling price. Profit equals the selling price minus the product total (product price and delivery). Charging a customer more than the amount entered at checkout is not allowed.

3. Orders and customer information

Resellers are responsible for entering the customer's real name, phone number and full address. Fake or test orders are not allowed. Customer information may only be used for that order.

4. Cash on Delivery

Cash on Delivery is available in Pakistan only. Rs 50 extra delivery is added to the customer's total on COD orders. COD may be disabled for resellers with repeated refused deliveries.

5. Profit and payouts

Profit shows as Pending when an order is Completed and becomes available to withdraw after 7 days. No profit is paid on returned, refunded or cancelled orders.

6. Returns

Customers are covered by Artomall's 7-day return policy. Resellers must not promise customers terms that differ from it.

7. Marketing rules

Use only real product photos and accurate details. False brand claims, fake reviews, spam messages and selling under someone else's name are prohibited. The Artomall name and logo may only be used to promote Artomall products.

8. Prohibited activity

Fraud, placing orders on yourself to earn profit, chargeback abuse or misleading customers. These may lead to withheld profit and account closure.

9. Reseller Plus

Reseller Plus is an optional paid plan (Rs 499 per month or Rs 2,999 per year). It activates once payment is confirmed. Fees for time already used are non-refundable.

10. Changes to this policy

Artomall may update this policy over time. Resellers will be notified before any major change.