Reseller FAQ
Got questions? We’ve got answers.
Still curious? Our friendly Reseller Community is always happy to help.
Does it cost anything to become a reseller?
No. A reseller account is free. Reseller Plus is an optional paid plan with extra benefits.
Do I need to keep stock?
No. The seller packs and ships the product. You only place the order for your customer.
When will my account be active?
After you apply, an admin reviews your application. Once approved, Resell mode unlocks on product pages.
How much profit can I add?
Any amount you think is fair. As soon as you enter your selling price, the page shows your profit.
How does Cash on Delivery work?
COD is available across Pakistan. For COD orders, Rs 50 extra delivery is added to the customer's total; your profit stays the same.
When do I get my profit?
When the order is marked Completed, the profit is added to your balance and can be withdrawn after a 7-day hold.
What if my customer returns the product?
Profit is not paid on returned or cancelled orders. That is why there is a 7-day hold.
Whose name goes on the parcel?
You enter your customer's name, phone and address at checkout, and the parcel is shipped directly to them.
Can I also be an affiliate?
Yes. Use the Promote button to share your tracked link and earn a commission on every sale.
Where can I get help?
In the Reseller Community and through WhatsApp support on the site. Plus members get priority support.
