Shipping & Delivery

Fast, tracked delivery across Pakistan and worldwide

Every order on Artomall is packed and shipped by the seller you bought from. Here is exactly what delivery costs, how long it takes and what to expect when your parcel arrives.

Last updated: 22 October 2026

Rs 199Delivery with advance payment

Rs 249Delivery with cash on delivery

2–3 daysTypical delivery time in Pakistan

WorldwideInternational shipping available

How delivery works

Artomall is a marketplace, so goods are dispatched by the seller who sold them, not from one central warehouse.

One parcel per seller. If your cart has items from two sellers, you will receive two parcels, and they may arrive on different days.
Delivery is charged once per seller. Buying several items from the same seller costs one delivery charge for that seller.
You always see the total before you pay. Checkout shows the exact delivery charge for your order and payment method.

Delivery charges

WherePaymentCharge

PakistanAdvance payment (JazzCash, Easypaisa, bank)Rs 199 per seller

PakistanCash on deliveryRs 249 per seller

Other countriesOnline paymentUS$40 per seller, unless the product shows its own rate

These are Artomall standard rates. Some sellers set their own delivery charge, or offer free delivery. The charge for your order is always shown at checkout before you confirm.

Dispatch & delivery times

Dispatch: ready-stock items usually leave the seller within 1–3 working days.
Pakistan: most orders arrive within 2–3 working days after dispatch. Remote areas may take a little longer.
International: times depend on the destination country and customs. The seller can give you an estimate before you order.
Bulk and custom orders can take longer. The seller will confirm the timeline before starting.

Tracking your order

When your parcel is dispatched, the seller adds the courier name and tracking number to your order.
Follow it any time from My Orders or the Track Order page.
Questions about a parcel? Message the seller from the order, so everything stays in one place.

Cash on delivery

Pay the courier in cash when the parcel arrives. Please keep the exact amount ready.
You can check that the parcel is sealed and undamaged, but couriers do not allow opening or trying items before payment.
If a parcel is visibly damaged, you may refuse it. Tell the seller the same day so a replacement can be arranged.

International orders

Customs duty, import tax and handling fees in your country are paid by the buyer and are not included in the price or delivery charge.
Some countries restrict jewellery imports. Please check your local rules before ordering.
Parcels refused or abandoned at customs usually cannot be recovered.

Address & delivery problems

Please check your name, phone number and full address carefully at checkout. A working phone number helps the courier reach you.
If an address is wrong, message the seller before dispatch and they will update it.
Parcel late or missing? Contact the seller first. If it is not resolved, contact Artomall and we will step in.

Need help with a delivery?

Our support team is happy to help with any order.

WhatsApp +92 300 5592833 Contact@artomall.com